Technical Consultants – Australia

Technical Consultants – Australia 2017-10-18T12:03:29+00:00

DEFINITION

  • To provide consultation and or operational/ project related technical support on payment platforms.
  • Identify and resolve complex technical issues.
  • Create and/or maintain and communicate documentation of processes; procedures and standards.
  • Implement optimum solutions that meet both business and technology requirements and work within project team.

SKILLS

  • Detailed analysis of issues and experience with tools like SQL Profiler, WireShark and Windows
  • Performance Monitor
  • SQL scripting to query and update database contents
  • Simulation of testing scenarios, errors and/or customer environments
  • Provide support to Customers via excellent written and spoken skills
  • Write project related documentation for customers and management
  • Participation in meetings and/or conference calls with customer’s technical and managerial staff

EXPECTATIONS

  • Understanding customer requirements and business models
  • Implementing solutions/enhancements/configuration changes to Customers
  • Compiling implementation and test plans for upgrades/implementations
  • Installation and configuration of software
  • Unit testing and systems integration testing assistance
  • On-site and/or remote assistance to Customers
  • Working with customers across various geographical territories (some travel may be required)
  • Other tasks related to the position that may be required from time to time depending on team/management requirements.

To apply please send your CV and cover letter to:

careers@stanchionpayments.com and quote “Technical Consultant – Australia” in the subject line.
Should you not receive any feedback within 2 weeks, please consider your application unsuccessful.