We are looking for a dynamic individual who will be responsible for the following:

  • Championing payment expertise for the Africa region.
  • Providing pre-sales support services to customers and prospects in partnership with Stanchion’s Sales and Services teams.
  • Building and maintaining detailed knowledge of solutions in order to effectively articulate its relevance and benefits within the customer environment and to design and provide solutions to customer requirements.
  • Maintaining an effective working relationship with Stanchion’s partners and industry bodies and associations, ensuring good communication and transparency.
  • Providing solutions consulting throughout pre- and post-sales and implementation process and ensuring smooth transition from the Sales phase to the Project phase.
  • Responsible to ensure that all customer business objectives are met as identified through the sales process and planned for in the implementation process.

Job Accountabilities:

  • The primary accountability of the Technical Presales / Solutions Consultant is to act as a payments subject matter expert championing payments expertise within Stanchion Africa.
  • Support Stanchion’s sales and business development efforts.
  • As the primary interface and liaison to customer/prospects on understanding business requirements, conducting thorough needs analysis to define functional requirements and business issues.
  • Identify and present appropriate solutions and product roadmap to customers/prospects with the aim of achieving sales targets, generating consultancy and maintaining or improving customer satisfaction.
  • Provide advice to prospects/customers on design options for modifications, impacts of modifications on existing systems and how to establish and operate related aspects of their business.
  • Provide sales-orientated product demonstrations and technical presentations.
  • Provide billable business consultancy services.
  • Develop and maintain an understanding of all Stanchion’s product plans and roadmaps.
  • Leverage industry expertise and knowledge to identify trends and market direction to support sales efforts.
  • Perform other duties as assigned.

Requirements:

  • Honours Degree in Computer Science, Engineering, Mathematics or equivalent (preferable).
  • 5 years as top “Subject Matter Expert” in Payments.
  • 10 years’ experience in the Payments sector.
  • 5 years business consulting experience.
  • In-depth knowledge of industry products.
  • Able to work under pressure and multitask.
  • Well organised and attention to detail.
  • Good verbal and written communication skills (English).

A market related remuneration package is offered. All suitable candidates are requested to submit applications (condensed CV’s), to careers@stanchionpayments.com Please quote the name of the position in the subject line of all emailed applications.