The ATM Environment in 2021

2020 had a number of key impacts on ATM processors. Along with a drop in cash withdrawals the Covid crisis made it harder to test functionality and do remote testing. Combined with reduced volumes this has driven ATM operators in the short-term to look at automation solutions to help reduce cost and make it more efficient to perform key tests on ATMs.

With a drop in volumes that may be sustained for some time, many ATM processors seek to offset the decline with new revenue streams and even explore if they can move their core switch to a managed and/or virtualised capability, whilst increasing security threats require more pro-active driven automated solutions to also add security strength without inflating costs.

This 3-hour workshop video aims to show how ATM operators can add value to their organisations, increase flexibility, whilst containing or reducing operational costs.